Returns & Exchanges
At GTFOverland, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer a 30-day return window for items in original, unworn condition. Please ensure all tags remain attached and the product is free from signs of outdoor use to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all original hangtags and labels are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.